Every year, Maru Betoonitööd has held a strategy seminar and training sessions on improving work organization for its employees. This year, we once again held our traditional summer professional development event, traveling to Viljandi to conduct a training seminar together with our mentor, Raimo Ülavere. Customers and customer relations play a key role in our daily work, so we reviewed our behavioral patterns, focused on improving our communication skills, and learned to recognize different personality types.
Raimo Ülavere: “There’s a saying that 90% of the world’s problems stem from poor communication. Moreover, one of the world’s most renowned psychologists, Alfred Adler, has said that 100% of problems stem from interpersonal relationships. This seems to hold true in any field, with any group of people. If we combine this with the increasingly widespread mindset in business and organizations—that we’re all selling something, primarily a service, well-being, problem-solving—then we have a good reason why it makes sense to talk from time to time about what we ourselves can do to improve our relationships—with clients, colleagues, and, why not, our loved ones as well.
Driven by this need, the team at Maru Betoonitööd gathered in Viljandi for two hot days in June to discuss relationships with a cool head and a warm heart. To try to understand why other people behave the way they do, and why we ourselves behave the way we do. And, of course, to discuss what we could do better ourselves.
Smart and wonderful people talking about complex yet fascinating topics—thank you!
In addition to training, the summer seminar also plays an important role in socializing with coworkers, and this time was no exception: we solved mind-bending mysteries at the Castle Escape escape room and enjoyed a dinner prepared by head chef Toomas Lääts on the summer terrace of the Schlöss Fellin restaurant.
We wrapped up the lively two-day seminar with a visit to our construction site. We went to take a look at the Tervikum health center construction project in Viljandi—which is being carried out by the RandjaTuulberg / Ehitustrust, to take a look at the progress, learn about the innovative technical solutions being used, and assess the high-quality results.
